At Users Matter, diversity is the key to redefining usage. Our team is built on connections and a deep trust in each other’s expertise.

Working remotely and frequently coming together for projects and team moments, we have created a work dynamic that values each member’s local roots. The world is too rich to be confined to a single office!

Olivier

Olivier studied anthropology at ULB (Brussels) and the University of Montreal. He holds a PhD in anthropology from the University Côte d’Azur, where he explored cognitive sciences and sensory experiences.

He entered the world of innovation at the Institut Lyfe (formerly the Institut Paul Bocuse) as a researcher before joining the R&D department at Groupe SEB to establish the first anthropologist position. In 2016, he founded Users Matter. He teaches in the industrial design department at ENSAV La Cambre in Brussels and co-founded the collective Making Tomorrow in 2016 to explore future scenarios. He lives and works in Mehaigne, a small village in the Namur region of Belgium.

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Juliette

Juliette studied anthropology at Université Lumière Lyon 2 and Université Laval in Quebec. She holds a Master’s in Anthropology and a University Diploma in Graphic Design from École Emile Cohl (Lyon).

This dual training fuels her research on drawing applied to field practices and presenting complex data. She is also interested in the comic book format she explores and showcases on her Instagram account. She lives and works in Paris.

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Xavier

Xavier has a background in ethnology from Université Paris X Nanterre and EHESS, where he studied at the intersection of cognitive anthropology and the sociology of science and technology.

Passionate about fieldwork, his interests span UX research, service design, and accessibility. He lives and works in London.

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Léa

Léa joined us during her final year of UX and user research internship at the Institut Supérieur du Design at Rubika.

She entered the world of design and innovation after completing a bachelor’s degree in Game Art at the same school, following two years of studies at École Emile Cohl (Lyon). She lives and works in Cluses, Haute-Savoie.

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